Investing in Invisible Technologies

Investing in Invisible Technologies

We’re investing in Invisible as a play on our view that human-delivered automation will be a meaningful component of “AI” for the foreseeable future. We call it “human as AI,” and see it as part the following automation spectrum:

  • Pure AI
  • Human-in-the-loop AI
  • Human-as-AI
  • Pure human

As we outlined in our new manifesto, there are many professional tasks we would like to automate, but can’t with current AI solutions. For example, certain data scraping, travel booking, email management, and high-touch calendar scheduling tasks are things that AI is not prepared to do well and likely won’t be for several years.

Invisible leverages foreign-based, English-speaking labor to “automate” tasks based on specific processes, unlocking the dynamic intelligence of humans to deliver better results. The company has developed processes for several hundred common tasks that businesses and managers want to automate. They’re also able to create new processes in conjunction with clients and their labor providers.

As a marketplace, Invisible not only provides customers with great options for sophisticated automation delivered by humans but also creates high paying jobs in lower-wage countries. We believe the high relative wages that Invisible provides will create a large pool of international talent to enable wide-scale automation.

Humans will play a meaningful and evolving part of delivering and training AI over the next decade or more. We think Invisible’s vision to deliver the platform that enables humans to assist in automation will establish them as a leader in the human as AI space.

Disclaimer: We actively write about the themes in which we invest or may invest: virtual reality, augmented reality, artificial intelligence, and robotics. From time to time, we may write about companies that are in our portfolio. As managers of the portfolio, we may earn carried interest, management fees or other compensation from such portfolio. Content on this site including opinions on specific themes in technology, market estimates, and estimates and commentary regarding publicly traded or private companies is not intended for use in making any investment decisions and provided solely for informational purposes. We hold no obligation to update any of our projections and the content on this site should not be relied upon. We express no warranties about any estimates or opinions we make. 

Artificial Intelligence, Portfolio Company